| CASE STUDY >
Emco: pre-packaged success
Written by: Kateřina Zapletňuková
Photo by: Jan Vágner

Zdeněk Jahoda
|
About 10 years ago Emco introduced
a Czech name for cornflakes - now the company holds 35% of the
local market.
IN THE BEGINNING of the 1990s, Zdeněk Jahoda didn't
have a lot of money to start the import business he wanted to.
But where there's a will there's a way. Jahoda, who had worked
at an export
company before the Revolution, started providing legal support
to import/export companies, which gradually led him go into that
line of business himself. In the beginning his company imported
margarine and cereals from Europe - mainly from Germany - products
that were quite new to the Czech market still bare after Communism.
Jahoda focused on importing high quality products from famous trademarks,
and in 1994 he realized that he could no longer sell German brands. "Czech
customers were interested in foreign products, but eventually they
wanted to have information about the products they buy in Czech," explains
Jahoda. As a solution he came up with his own brand name - Emco,
and sold German-produced cereals under a Czech trademark. In mid-90s
Emco outsourced production from many European countries, including
Slovenia, Slovakia and Poland. After a while, Czech-made cereals
emerged on the market and Emco sold them as well. In addition,
the firm imports such brands as Schwartau, Stollwerke, Carbonell
and Panzani.
 Step
by step
In 1999 Jahoda decided that it was time to start his own production. "We
realized that by making large orders to other Czech companies we
are feeding our own competition," he says. "That was
not a good long-term strategy." The same year Emco acquired
its first production facility in Bohumín, which now produces the
whole range of the company's instant products. The facility cost
CZK 10 million, which Jahoda financed partially from company profit
and partially through bank loans. The businessman never experienced
serious problems getting loans from Czech banks. "Banks saw
that our suppliers trust us and provide us with goods on credit
- often more than we ask for. This served as proof that we are
solvent," he recalls with a smile.
A second production facility emerged a year later in Brno, from
former company warehouses. "We started from scratch in Brno
and moved step by step, gradually acquiring equipment and people," says
Jahoda. The factory in Brno specializes in production of musli
and cereals. Last year Emco rented more production sites in Dobříš
and equipped them with its own machines. This factory launched
a brand new production line under the trademark Za minutku ("In
a jiffy"). Sales of Emco-produced goods now account for 25%
of the company's CZK 850 million annual turnover, while goods that
they distribute make up 60% of turnover.
Advertising
means educating
When Jahoda first started importing musli, local consumers hardly
knew what it was. According to him, only about 12% of Czech households
purchased musli. Several television advertising campaigns that
targeted families with children helped raise this figure to about
30%. Jahoda says that now consumption of musli in the Czech Republic
is higher than in the rest of Europe (and America), partially thanks
to better taste. "Cereals were so unpopular among Czech consumers
that it made us actively promote the product and come up with a
Czech name," explains Jahoda. "We were the first company
to start selling cornflakes under a the name "kukuřičné lupínky".
Emco annually spends over CZK 50 million on television advertising,
billboards and in magazines. The earliest campaigns for imported
products were planned and co-financed by Emco and its foreign producers.

| |
Benchmark
- pioneer of introducing foreign cereal types to the
Czech market
- educating consumers about new products via advertising
- establishing a trademark associated with quality goods
- savvy investment to fund expansion |
Highs and lows
Jahoda is convinced that his success is due to very cautious investment
strategy and gradual expansion. This caution, however, is a result
of hard lessons learned. In 1991 the entrepreneur invested CZK
20 million into a sales outlet that he bought in an auction.
While interest rates for the loan he borrowed to finance his
acquisition reached 20% annually, the store kept losing money. "I
was the closest ever to bankruptcy," recalls Jahoda. This
unlucky investment taught the businessman to be more careful
considering acquisitions, and it also made it clear for him that
supermarket chains are the best outlets for his products. Sales
to chains like Ahold now represent 60% of Emco's turnover.
In order to avoid any conflict of interest, Emco does not distribute
the same types of goods as those it produces, such as cereals and
instant foods. Jahoda plans to preserve both parts of his business
in the future. "We feared that with the EU enlargement, companies
will want to operate on foreign markets directly. But meetings
with my partners showed that the role of distributors will not
diminish on the single market," says Jahoda. "Every country
has its own peculiarities and distributors know them better than
any producer," he adds.
| EU challenges
The upcoming accession to the European Union will be a
major challenge for Emco. On the one hand owner Zdeněk Jahoda
expects that as an EU member the Czech Republic will improve
its reputation among western consumers. "A sign 'Made
in the Czech Republic' immediately lowers quality expectations
in the eyes of a westerner," acknowledges Jahoda. On
the other hand, a single market will make it easier for suppliers
from other countries like Poland and Slovakia sell in the
Czech Republic. "It will be harder for us to compete
with prices, cheaper products will come from the East," says
the businessman. Emco hopes to find its niche supplying not
so cheap but good quality products that will distinguish
themselves on the market.
|
| Tasting
exports
Since 2002 Emco has an export department and exports to
10 countries, including Eastern Europe, Maroco, Dubai and
North America. Zdeněk Jahoda, a member of the European Association
of Distributors, uses his numerous contacts to recruit new
distributors for Emco products. Emco food is sold abroad
under its own trademark using tasting campaigns at stores
to promote the brand. According to Jahoda the same strategy
will be used in the US. The businessman plans to succeed
on the overseas market thanks to good tasting quality of
his musli. "Our musli is considered less healthy because
we use more sugar and fat, however it tastes better than
foreign musli and people buy it," says Jahoda. This
year exports reached CZK 25 million and Jahoda plans to double
this figure in 2004. |
|